Requesting Reports

With this feature operators can request pre-defined Historical reports or Card use reports that were created using the Custom Report menu. Operators can also email the report to one or multiple recipients.

NOTE: If your report contain automatic settings, these will be ignored. You must indicate new settings.

1 - Under the Report  toolbar, click the Report   Request button. The Report request window appears.

2 - From one of the report list display pane (Custom reports on top or Card Use reports on bottom), select the report that you want to execute.

3 - Select the Queue priority  level. A report with a priority of 1 will be processed before a report with a priority of 99.

4 - You may define output parameters, including the database output type format (Sybase, DBase IV, CSV, PDF, Excel, RTF or Text), the target folder, the output file name, etc. For more information on how to select an output format, see Defining a Report Output Format.

NOTE: If a Card use report is selected, the “Date and time” section is disabled.

5 - Click Execute . A system message informs you that the report is being processed. The Report options window appears and is then minimized to the task bar.

6 - Select the Preview button  to define the report and filter options. This will increase the readability of the report by adding, for instance, alternating band colours, framing events, buttons in the reports, etc., or by sorting events in the report (by event ID number, alphabetical order or date and time).

7 - Enter the description in the Search description  field. The report is updated in real-time when you enter a filter option.

8 - You may use Preview to preview the report or the Properties  button to view details about the report. When you click the Preview  button, the system will display the result of the report. From that window, you can save the report in various formats or print the report.